
Online scams and attacks are no longer fringe concerns—they’re a national crisis. In 2025, surveys show that 73% of U.S. adults have experienced some type of online scam or attack. With digital threats on the rise and real financial losses mounting, it’s time for all of us to pay attention.
1. Scope & Impact of the Problem
Nearly all Americans believe online scams and attacks are a problem, and almost eight in ten call them a major problem. Meanwhile, official crime reports show that cybercrime losses reached $16.6 billion in 2024—a record high.
2. Most Common Scams
Among the six scam types surveyed:
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48% have had fraudulent charges on their credit or debit cards.
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36% purchased items online that were counterfeit or never arrived and weren’t refunded.
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29% experienced account hacking—whether social media, email, or banking.
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24% were tricked into sharing personal information via email, text, or call.
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Less common: 10% were hit with ransomware, and 7% lost money to fake investment schemes.
Many people have faced more than one scam: 22% have been victims of two types, and another 22% have faced three or more.
3. Public Awareness & Preparedness
While a majority of adults say they know at least a fair amount about how to avoid scams, only about a quarter feel they know a great deal. This confidence varies by age, with younger adults reporting higher awareness than older adults, and also by racial and ethnic group.
4. AI & the Future of Scams
Technology is a double-edged sword. While it strengthens defenses, it also gives scammers more powerful tools. About two-thirds of Americans believe AI will make online scams even more common in the years ahead. This concern underscores the urgency of proactive solutions.
5. Accountability: Who’s Doing Better?
When it comes to stopping scams, most Americans believe both the federal government and tech companies are underperforming. This view cuts across political lines—Republicans, Democrats, and independents alike share skepticism about how well these institutions are protecting the public.
Conclusion
The data paints a sobering picture: online scams have become perilously routine. With billions lost, widespread victimization, and growing distrust in institutions, there’s no time for complacency. Education, stronger policy, smarter tech accountability, and AI literacy are essential steps toward change.
Read More: Online Scams and Attacks in America Today | Pew Research Center